Live @ Mystery to Me: Bending Granite with Maury Cotter, Tom Mosgaller, and Kathleen Paris

Thursday, May 26th


Seats are limited. Reserve yours on Eventbrite!

If you're not in the Madison area, or you'd rather join us from home, tune into the Crowdcast livestream!

Bending Granite (Hardcover) - ACTA Publications

About the Book

Bending granite defies the laws of physics but not the limits of our imagination. Granite is rock — hard, solid, tough, resistant to change. Like granite, many of our most durable institutions today — government agencies, schools, businesses, healthcare facilities, community organizations — are designed not to bend easily but rather to do the same things over and over in predictable and orderly ways. They can become impervious to change, however, inflexible in the face of opportunities, better at creating floors, walls, and ceilings of policies, protocols, and standards than adapting to rapidly changing times and abandoning things that no longer work.

The stories in Bending Granite are by difference makers who were passionate about their organizations and persistently and patiently nudged them forward day by day, one improvement at a time. No big bang, no instant pudding, no quick fixes here. Only through tending to purpose, processes, and people were they able to shape but not break the organizations they loved. Theirs are stories of change and continuous improvement.

With humility, humor, and honesty, the contributors describe their first-hand experiences—learned from trial and error and from one another—in a broad range of organizations including manufacturing, education, health, banking, insurance, service industries, military, construction, families, and government.

Zooming out from one medium-sized city in Wisconsin and building on over fifty years of the international momentum for improving quality, Bending Granite takes you behind the curtain to reveal not only the “why” but the “how, who, when, and where” of leading change.

About the Co-editors

Maury Cotter led the University of Wisconsin-Madison's strategy and improvement efforts for twenty-five years. Maury and her office created the capacity for UW-Madison to develop and implement progressive change at the campus level and throughout the institution. Maury has helped build similar internal consulting offices at UC-Berkeley and the OECD in Paris.  Maury co-founded and led the Network for Change and Continuous Innovation (NCCI), an international network for change among universities. She continues to consult and write.

Tom Mosgaller is past president of the American Society for Quality (ASQ) and the Madison Area Quality Improvement Network (MAQIN). Tom’s work experience includes being Director of the Office of Organizational Development and Quality for the City of Madison, VP of HR and Organizational Development for the Marshall Erdman Company, and Director of Change Management for the UW-Madison College of Engineering.  A change agent by nature and a lifelong community organizer, Tom guides people to take charge and address the inequities around them.

Kathleen A. Paris, Ph.D., author, consultant, and facilitator, assists organizations to plan for new realities and improve their systems. Her current focus is on learning and support for leaders at all levels. Kathleen has consulted internationally and is the author of Bringing Your Strategic Plan to Life: A Guide for Nonprofits and Public Agencies.